Why do we provide monitors for Lifeguards / Responders?

Let’s talk about something we get asked all the time: Why do you give Lifeguards and Responders monitors? It’s a fair question and one we love answering. 

The short version? Because monitors are essential to modern poolside safety. They’re not a flashy gimmick or a fancy extra. They’re a practical, research-backed tool that helps Lifeguards do their job better. We call it Blended Lifeguarding; a term we use to describe the smart combination of trained personnel and cutting-edge technology working side by side. 

 

People + Tech = Safer Swimming 

Let’s be clear, Lifeguards are highly trained and competent professionals. But even the best eyes on the pool can’t see through glare, surface reflections, or cloudy water. Technology enhances what humans can do, but it can’t replace them. After all, no algorithm can jump into the water and pull someone to safety. 

That’s why poolside needs both. Monitors are more than just screens they’re real-time sources of intelligence that support quick, accurate decision-making. They fit hand-in-hand with human response, not against it. 

We can also provide wearable watches, radio-linked systems and other supportive tech tools to complement pool safety measures, but for us, the original and best way to monitor swimmer safety is with the assistance of a real-time monitor, which tracks and alerts. 

 

The science behind the split-second response 

According to studies on emergency response, the average Lifeguard has around 20 seconds to recognise and respond to a drowning incident. That’s not a lot of time. And here’s where things get interesting: in first aid and rescue training, we’re taught to survey the scene before acting. That few seconds gives us a chance to decide on the right course of action. 

But in aquatic emergencies, those precious seconds are often lost in confusion. What’s happening? Where exactly is the casualty? Are they face-down, moving, unconscious? 

Monitors step in at this crucial moment. They display live footage of what’s happening right now in the pool, giving Lifeguards a more complete picture before they initiate a rescue. This helps improve both reaction time and rescue accuracy

Real-World lessons we’ve learned 

Here’s what can (and does) happen when Lifeguards respond without the full story: 

  • Swimming the wrong direction up the pool (with the casualty) into deeper water 

  • Missing correct spinal rescue procedures due to lack of visual confirmation 

  • Running away from the scene to find equipment that wasn't needed 

  • Grabbing the wrong rescue aid altogether 

These aren’t rare mistakes. They’re understandable errors made in high-pressure situations. And every second counts. 

Monitors reduce that ambiguity. They empower Lifeguards with the visual context they need to make faster, safer choices

 

The Bigger Picture: building confidence and control 

We’re also often reminded (and rightly so) that Lifeguards shouldn’t run to an emergency. It’s not just about avoiding injury, it’s about allowing a moment to mentally prepare. Monitors help bridge that gap. When a Lifeguard arrives at the scene with clear visual insight, they’re already mentally equipped to act. The cogs are turning, the training is locked in, and the response is stronger for it. 

 

In summary 

Blended Lifeguarding isn’t just a trend, it’s the future of aquatic safety. By pairing skilled professionals with smart monitoring systems, we’re giving them the tools to act swiftly and decisively. Monitors aren’t about replacing people. They’re about powering people up with information that can save lives. 

So next time someone asks why we provide monitors, here’s the answer: 
Because informed action beats blind reaction - every time! 

 

The Sully Factor!

In 2009, Captain Chesley "Sully" Sullenberger made a split-second decision that defied standard aviation procedure. After both engines failed on US Airways Flight 1549, Sully chose not to attempt a return to LaGuardia or divert to Teterboro - as protocol would suggest - but instead performed an emergency landing on the Hudson River. Every passenger survived.

This moment, forever etched in aviation history, wasn’t textbook. It was instinct. Judgement honed by experience, situational awareness, and an understanding of what really matters when time is running out.

Let’s call this the Sully factor: the moment where trained instinct takes precedence over strict protocol - when doing the right thing might not look like the “correct” thing.

 

Lifeguarding in the Real World: Not Always a 20-Second Story

In aquatic safety, we talk a lot about the importance of rapid response - especially within the so-called "20-second rule." It’s based on research, modelling, and best practice. But anyone who has been a lifeguard knows that reality can be more complex than timing diagrams allow.

  • 🌊 A lifeguard may spot something ambiguous and take precious seconds to confirm it’s an emergency.

  • 🧠 They may have multiple competing stimuli - people moving, splashing, shouting - and need to filter out noise.

  • 🫁 They may instinctively move toward the zone, scan peripheral areas again, and hesitate for just long enough to make sure they’re doing the right thing.

None of this negates their training. In fact, it proves how deeply embedded it is - how judgment becomes an internalised skill.

And yes, sometimes it takes longer than 20 seconds. We might not like admitting that, but it’s important to acknowledge it if we want to improve.

 

How Do We Support the “Sully Factor” in Lifeguarding?

Just as Sully had thousands of flight hours, lifeguards rely on their training, intuition, and environmental knowledge to guide their decisions. So how can we help ensure they get it right - not just fast, but well?

Here’s a start:

  • Augment human judgment with technology: Systems that highlight unusual movement, extended submersion, or visual anomalies can nudge a lifeguard's awareness, giving them earlier context to act.

  • Design tech to support (not override) instinct: Alerts should complement scanning, not distract from it. Technology needs to be intuitive, subtle, and confidence-building.

  • Build in time for reflection and adaptation: Post-rescue reviews should allow lifeguards to dissect why a decision took longer. Not as blame, but as learning.

  • Stop punishing nuance: Lifeguards who pause to verify aren't disengaged - they're engaged with complexity. We need to respect that.

 

In reality, the job of a lifeguard isn’t always linear. It’s reactive, sometimes messy, and deeply human. They too deserve the space to follow instinct when needed - especially when it's informed by deep experience and vigilance.

In urgent situations, protocol provides the framework - but it’s trained individuals who bring it to life.

Why Swimwear Colour Matters More Than You Think

When it comes to swimwear, most people think about comfort, style, or whether it matches their goggles. But there’s one factor that’s often overlooked - and it could make all the difference in an emergency: visibility

Research has shown that certain swimwear colours are far easier to spot underwater than others. And whether you're supervising a busy indoor pool or managing a sun-drenched outdoor lido, visibility is key to keeping swimmers safe. 

 

👀 What the Research Says 

  • Hard-to-see colours underwater: Blue, white, grey 

  • Easy-to-see colours underwater: Pink, yellow, red, black, purple, green, fluorescent shades 

Even just two metres below the surface, blue and white swimwear can become virtually invisible - especially in outdoor pools where sunlight reflects off the water, or indoor pools with low lighting and surface glare. 

 

🏊 Indoor vs. Outdoor Visibility Challenges 

Indoor Pools 

  • Artificial lighting can create surface glare 

  • Water reflections may distort colour perception 

  • White and pale colours blend into tiled backgrounds 

Outdoor Pools & Open Water 

  • Sunlight creates intense surface reflection 

  • Natural water (lakes, rivers) often has low clarity 

  • Blue swimwear disappears against the water’s hue 

In both cases, bright, high-contrast colours help lifeguards and responders spot swimmers quickly - especially in crowded or high-risk areas. 

 

🛟 Why It Matters for Safety 

Child drownings in England rose by 85% between 2019 and 2022, and we know visibility can contribute to delayed response times. If a swimmer gets into trouble and their clothing blends into the water, it can take precious seconds longer for someone to locate them - and in aquatic emergencies, seconds count. 

 

✅ What Leisure Facilities Can Do 

  • Encourage bright swimwear: Add signage or guidance at reception 

  • Educate families: Share RLSS UK’s advice in newsletters or social media 

  • Train staff to spot visibility risks: Include swimwear colour awareness in lifeguard training  

 

📣 Final Thoughts 

Swimwear colour might seem like a small detail - but it’s one that can have a big impact. Whether you're managing a leisure centre or packing for a family swim, choosing bright, visible colours helps everyone stay safer in the water. 

 

Wimbledon’s AI Line Call Drama: A Lesson for Pool Safety?

If you’ve been watching Wimbledon 2025, you might’ve noticed something missing: the impeccably dressed line judges. Yep, they’ve been replaced by AI-powered electronic line-calling systems. And while the tech promised “maximum accuracy,” what we got was… well, let’s just say not quite match point.

 

When AI Misses the Line (Literally)

During a high-stakes match between Sonay Kartal and Anastasia Pavlyuchenkova, a ball landed clearly out - by a foot, no less - but the AI system stayed silent. The umpire had to yell “Stop! Stop!” mid-rally, and the point was replayed.

The All England Club later admitted the system had been accidentally switched off on one side of the court. So much for precision.

Even former champ Pat Cash chimed in:

“Absolutely ridiculous… If everything goes down, what happens? The whole tournament stops?”

Ouch.

 

What This Has to Do with Poolview

Now, you might be wondering - what does tennis have to do with swimming pools?

Well, it’s a perfect example of why Poolview champions Blended Lifeguarding. We love technology. We build it, install it, and improve it constantly. But we also know that tech alone isn’t enough.

Imagine an automated monitoring and detection system that misses a swimmer in distress because the Wi-Fi dropped. Or an alert that doesn’t trigger because someone forgot to activate the server.

That’s why our systems are designed to support lifeguards / responders, not replace them. Cameras (above and below water), real-time monitors, and AI alerts all work together to give responders the full picture - but it’s the human who makes the call, jumps in, and saves the day.

Why the Blended Approach Works

  • Humans process context: A lifeguard / responder can spot a panicked swimmer, read body language, and act fast.

  • Tech provides clarity: Our monitors show what’s happening in real time - even through glare!

  • Together, they’re unstoppable: Alerts + visuals + trained lifeguard/responders = safer pools.

 

Final thoughts

Wimbledon’s AI hiccup reminds us that technology needs a human touch. Whether it’s calling a tennis ball out or spotting a swimmer in trouble, the best outcomes happen when people and tech work together.

At Poolview, we’re proud to give Lifeguard / Responders the tools to make the right call, every time.

 

"Poster Girl' Helen Meckiffe joins Poolview

Helen and Robin at the recent Elevate Exhibition in the Excel Arena - London

We’re thrilled to welcome our new Business Manager Helen Meckiffe to the Poolview Limited team!

If she looks familiar, it’s because she’s been part of our world for years - featuring on our website, in educational underwater videos, training materials, marketing content and I must also add that she has been "rescuing" my son Finley, for close to 15 years now in quite a few of our product video productions!

I first met Helen in Aldershot around 2009, trying to follow and keep up with her car and we have since had quite the "dance" during the intervening years and I was absolutely over the moon that she could officially join us just in time for the Elevate – the B2B event of physical activity exhibition.

Helen brings over 20 years of experience in the leisure industry, starting as a lifeguard and working her way through roles in facility management, health and safety, and industry development. She’s passionate about improving lifeguard culture, systems, and training, ensuring safety remains a priority without compromising user experience.

With hands-on experience as a General and Contract Manager, Helen understands the challenges operators face and is committed to developing practical, user-friendly solutions. She has also worked as a Group Lifeguarding Manager, advising on new facility designs, operational procedures and driving industry progress.

Most recently, Helen has focused on health and safety, conducting audits, supporting clients, and shaping standards and guidance for the leisure sector. Her industry knowledge has enabled her to provide best practice insights and help operators navigate compliance with confidence.

With a Psychology degree, Helen offers a fresh perspective on automated monitoring and detection systems for swimming pools. Her understanding of human behaviour, decision-making, and technology use will help us explore how people adapt to new systems in everyday settings. From getting used to new tech to trusting automation, Helen’s insights can help create designs that improve safety, efficiency, and user experience, making sure technology works smoothly alongside human habits.

Helen is a passionate trainer and has been an RLSS National Trainer Assessor for over a decade. She has delivered lifeguarding courses and contributed to the development of respected industry qualifications and guidance. Her expertise in training provides valuable insight into what’s needed to support the integration of technology across the leisure industry - and how Poolview can help. With her deep knowledge of qualifications, training delivery, and the industry’s evolution, Helen’s experience is truly invaluable.

Helen said: “I’m thrilled to be part of Poolview and put my skills to use in a field I’m truly passionate about. I’ve been a strong advocate for Assisted Lifeguard Technology for the past 15 years, ever since Poolview first began. The team here is incredibly skilled and driven by a genuine commitment to making swimming pools safer while supporting lifeguards and operators. It’s inspiring to work alongside cutting-edge technology and people who truly care about saving lives. I’m especially excited about what’s ahead, with our new above-water cameras and integrated intelligence systems shaping the future of pool safety.”

If you fancy catching up with Helen, drop her an email @ helenmeckiffe@poolview.co.uk


Four more ALT Poolview installations in April

Whilst it is not unusual to for us to be regularly installing our Poolview Plus - Assisted Lifeguarding Technology Systems, it WAS unusual to install four different system configurations during April.

We installed :

  • One system in a new build

  • One retrofit system in an operational pool

  • One during a refurbishment project

  • One above water only system

If you are in London on 12th or 13th June, why not visit Elevate 2024 and look us up at stand F48

Poolview Ltd offer a turnkey solution - we take care of everything from start to finish

Poolview Ltd offers a rental option of around £900 per month which covers ALL costs for hardware and software maintenance.

Poolview Plus does not store any data in the cloud or in another country - all data is retained and controlled by you on site

Poolview Plus does NOT use or rely on WiFi

Poolview Ltd has a UK team of support engineers dedicated to your sites maintenance.

ALT Guidance Update

It was encouraging to see around 300 leisure professionals on line last week for the Assisted Lifeguard Technology Guidance Webinar presented by the RLSS UK

The industry guidance from CIMSPA, RLSS UK, Swim England, and UK Active was first published in January 2023 and had undergone a review, which considered the technological advances and the experience of those currently using technology in their swimming pools.

I thought it would be prudent to first congratulate members of the Guidance Working Group for their excellent work and I must say I felt a certain sense of pride of how much progress has been made since I managed to pull everyone together in November 2018 to kickstart the need for this guidance.

So here we are over five years later with guidance that actually keeps pace with the times!

Now is a good time for me to remind operators about the attributes and the uniqueness of our Poolview Plus Submersion Detection System

Poolview is the only system on the market that truly works alongside the Lifeguard in the symbiotic relationship of “Blended Lifeguarding”.

We have a pro-active rather than a reactive system, where we take the Lifeguard through a series of alerts which highlights to them swimmers who may be about to be in danger.


Lifeguards are given Additional Essential Vision, whereby ONE Lifeguard can have eyes on 100% of the pool water volume.

Lifeguards include the monitor view as part of their natural 20 scan.

Lifeguards react to developing situations via two “ look at me” alerts, which they can acknowledge or react to.

Lifeguards can see what is happening BEFORE a casualty reaches the bottom and becomes motionless!

Lifeguards are alerted of a possible incident when a body has been submerged below a certain depth for 10 seconds.

Lifeguards can recover a casualty 20 seconds sooner than many other Assisted Lifeguard Technologies.

In addition:

Poolview Ltd offer a turnkey solution - we take care of everything from start to finish

Poolview Ltd offers a rental option of £820 per month which covers ALL costs for hardware and software maintenance.

Poolview Plus does not store any data in the cloud or in another country - all data is retained and controlled by you on site

Poolview Plus does NOT use or rely on WiFi

Poolview Ltd has a UK team of support engineers dedicated to your sites maintenance.

Poolview Ltd are launching an above water only camera detection system at this years Elevate exhibition

Please do contact me (Robin) directly on +44 7768746789 if you have any questions or queries

Poolview Upgrade Month

10 years ago we installed a standard Poolview System in Godalming Leisure Centre. This month we have been back, upgrading this system and its three sister sites to Poolview Plus with Iris Detection.

When we were designing our detection system for Assisted Lifeguarding Technology (ALT), it was important for us to be able to use our existing system architecture and be able to utilise some of the existing equipment.

We pride ourselves in our after sales support and maintenance response, which is second to none in the UK.

Any system failures are normally rectified within 72 hours and more often than not within 48 hours by our UK based engineering team.

An essential prerequisite for all busy pool managers and often overlooked during system evaluations.

Our Poolview Plus system is without doubt the best, for those that wish to take the “Blended Lifeguarding” approach.

If you are interested in an upgrade OR installing ALT for the first time, why not give us a call and discuss our various packages and payment plans?

This is a Pool View we Love!

Delighted that this view now accounts for almost 50% of our business. Niches installed in the pool walls for a future Poolview Automated Monitoring and Detection system.

Going back to when we started our business just over 10 years ago, it was a couple of years before we were asked to install in a new-build project.

Thankfully this is becoming more and more the “norm” as Pool Operators understand and appreciate the benefits of a Blended Lifeguarding approach.

Currently we have over 15 new build projects in the pipeline which is very encouraging.

We will update you as they all progress

Upgrading to Poolview Plus

Upgrading from Standard Poolview monitoring to Poolview Plus with Detection

The first month of 2023 continues with no less that FOUR standard Poolview Systems being upgraded to Poolview Plus.

These Standard Poolview systems were originally installed in 2015, three years before we released our first version of Poolview Plus (an automatic monitoring and detection system).

Whilst Standard Poolview had served us well, the advancement of technology meant that detection systems and “Blended Lifeguarding” would be the future for some time.

Before we designed Poolview Plus, on the list was the need for it to be modular and have the ability to integrate with all the passive monitoring systems we had already installed.

So thankfully, we can normally don’t need to replace cables, cameras and hardware etc. just some reconfiguration, add a new “brain”, tidy up and then tune up the Ai.

A busy month and a busy time ahead with new builds, retro-fits and upgrades throughout 2023

Swimming Pool operator guidance for Automated Monitoring & Detection Systems

In June 2022 whilst exhibiting at Elevate, (which is the UK’s largest trade show dedicated to fitness, sport and physical activity), we had previously lobbied hard for some seminar space to highlight and discuss “Blended Lifeguarding” a technique which combines the traditional methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems.

With a seven strong panel (chaired by Andy Read) Link to video and a packed audience, the seminar kicked off the need to produce guidance for pool operators wishing to use Automated Monitoring and Detection systems such as ours.

In just six months the guidance was finalised with contributions from some talented industry experts and finally “rubber stamped” by CIMSPA, the RLSS UK, Swim England and UK Active.

The full guidance can be downloaded here.

It was a privilege to be involved in some small way with this and a HUGE thanks to Andy Read, Alan Ritchie, Ben Beevers, Richard Lamburn, Ian Ogivie and last but not least Jo Talbot. (The Elevate Seven) for all their efforts and support.

The future is brighter for Lifeguards and Pool Operators alike.

GLL reveal Poolview as their preferred DDT Supplier

Poolview Plus with Iris Ai - the UK’s preferred Submersion Detection and Drowning Prevention System

Poolview Ltd are so delighted to announce that following a lengthy selection process, GLL have appointed us as their nominated supplier of Drowning Detection Technology for their swimming pools.

Greenwich Leisure Ltd, operating under the brand "Better", is a non-profit charitable Social Enterprise organisation which runs over 250 sport and leisure facilities and libraries on behalf of local authorities in London and across the UK

Poolview Limited have pioneered the development of a “Blended Lifeguarding” solution and with our approach to submersion detection and drowning prevention.

We are very excited about this new partnership and are very much looking forward to cementing this relationship over the coming months and years.

Commissioning Day Madness

📷  Ben Matthews

📷 Ben Matthews

Commissioning Day - which on new builds is always a moveable feast - can be a testing day!

20210505 Brittania (1 of 1).jpg

It’s the little things that can rock the boat as the contractor tries to juggle with everyones requirements.

We almost got tripped up by a carpet - literally! Followed the contractors requests as directed - unfortunately - the carpet layers had put a 24hour embargo on entering a particular zone where we need to get!

Thanks to the ingenuity of our team - commissioning was achieved “Mission Impossible” style. Well done!

The commissioning team will be busy again next week at yet another new build pool, introducing ”Blended Lifeguarding” to even more Lifeguard Chairs, Lifeguards and another 50m Swimming Pool.

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

Don’t forget the new Online Learning Module for Poolview Plus is Now Live

The CPD session is designed for Lifeguards working in a swimming pool with our technology, or for those who want to find out more about this technology system; and was jointly created by the RLSSUK and Poolview.

Find it in your RLSS UK tahdah account https://rlssuk.tahdah.me/account/login

#supportinglifeguards #blendedlifeguarding #thisisnotagame

Poolview team in daring rescue of Lifeguard Chairs

📷 Ian Pickering and Ben Matthews

📷 Ian Pickering and Ben Matthews

For the second week in a row, our installations teams have safely secured four newly born Lifeguard Chairs from a lonely life of existence and partnered them up with spanking new Poolview “Blended Lifeguarding” Monitors.

On this 50m pool installation, workmen had tried to cleverly hide this new and unwrapped specimen in amongst the safety barriers.

Fortunately our teams consist of highly trained individuals, who quickly saw through the workmen’s ruse!

Our install teams will be busy again next week at another new build pool, introducing ”Blended Lifeguarding” to even more Lifeguard Chairs, Lifeguards and another 50m Swimming Pool.

20210429 Plymouth Life (5 of 7).jpg

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

Good luck N Ireland on your long overdue re-opening!

Don’t forget the new Online Learning Module for Poolview Plus is Now Live

The CPD session is designed for Lifeguards working in a swimming pool with our technology, or for those who want to find out more about this technology system; and was jointly created by the RLSSUK and Poolview.

Find it in your RLSS UK tahdah account https://rlssuk.tahdah.me/account/login

#supportinglifeguards #blendedlifeguarding #thisisnotagame

Poolview - Rescuing Lonely Lifeguard Chairs

📷 Ben Matthews

📷 Ben Matthews

One of our favourite tasks is to partner up lonely lifeguard chairs with Poolview “Blended Lifeguarding” Monitors for life!

Our install teams are out busy on the road introducing ”Blended Lifeguarding” to even more Lifeguard Chairs, Lifeguards and Swimming Pools. Two “retro-fit” installations signed off this week already and on-site in this nearly completed new build facility today!

20210422+Brittania+%282+of+4%29.jpg

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

Looking forward to getting the rest of the UK up and running!

Don’t forget the new Online Learning Module for Poolview Plus is Now Live

The CPD session is designed for Lifeguards working in a swimming pool with our technology, or for those who want to find out more about this technology system; and was jointly created by the RLSSUK and Poolview.

Find it in your RLSS UK tahdah account https://rlssuk.tahdah.me/account/login

#supportinglifeguards #blendedlifeguarding #thisisnotagame

Poolview Blended Lifeguarding Installs Continue

📷 Ben Matthews

📷 Ben Matthews

12th April has now happened with the majority of pools having re-opened.

Our install teams are out busy on the road introducing ”Blended Lifeguarding” to even more swimming pools.

20210413 Brittania (4 of 4).jpg

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

Looking forward to getting Scotland and Wales and N Ireland back up and running!

Don’t forget the new Online Learning Module for Poolview Plus is Now Live

The CPD session is designed for Lifeguards working in a swimming pool with our technology, or for those who want to find out more about this technology system; and was jointly created by the RLSSUK and Poolview.

Find it in your RLSS UK tahdah account https://rlssuk.tahdah.me/account/login

#supportinglifeguards #blendedlifeguarding #thisisnotagame

Poolview & RLSS UK collaborate for Online Learning

Poolview Online Learning Module April 2021 v2.jpg

It has been great to part of this project with the Royal Life Saving Society UK - RLSS UK - developing a CPD module for Lifeguards which is tailored precisely for Poolview Limited technology!

The new Online Learning Module is Now Live

The session is designed for Lifeguards working in a swimming pool with Poolview Plus technology, or for those who want to find out more about this technology system; and was jointly created by the RLSSUK and Poolview.

Find it in your RLSS UK tahdah account https://rlssuk.tahdah.me/account/login

Content

The session designed for Lifeguards working in a swimming pool with Poolview Plus technology, or for those who want to find out more about this technology system.

The module contains learning checks throughout, with a competency assessment at the end. On successful completion learners will have access to a certificate.

Poolview Online .jpg

Cost

£5.00

CPD point value

0.50 (30 minutes)



Access

The module is within the RLSS UK tahdah platform, click on ‘Award & Training’ then ‘Online Learning. 

·       If you have a tahdah account click here https://rlssuk.tahdah.me/account/login

·       If you don’t have a tahdah account click here https://rlssuk.tahdah.me/account/registernew (If you have been a member or have been issued a certificate from us, you will have a Society Number. This Society Number can be found on your certificate or on any membership communication (it begins with a 3)).

·       If you are still struggling to claim your account please use our online chat on the tahdah website or view our how-to guide here https://intercom.help/RLSSUK/en/articles/3793219-how-to-access-your-account

Poolview Online RLSS .jpg

Access for multiple employees

Payment can be made for multiple employees by:

·       Credit card

·       Purchase Order

To place an order for multiple employees the following will need to be completed:

1.     Each employee must have a current RLSS UK tahdah account

2.     Complete the table overleaf with detail from employees tahdah account 

3.     Attach a Purchase Order and send it with the completed table to mail@iql.org.uk

Triple "Blended Lifeguarding" commission week

📷 Ben Matthews

📷 Ben Matthews

20210406 Blackbrook (1 of 2).jpg

Easter 2021 has passed and once again our install teams are out on the road introducing ”Blended Lifeguarding” to more swimming pools.

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

Frantic week for everyone in England as they work towards another relaunch on 12th April.

Scotland and Wales need to wait a little longer and as yet N Ireland has unfortunately no date at all!

#supportinglifeguards #blendedlifeguarding #thisisnotagame

Blended Lifeguarding Explained

20210322 Blended LG (1 of 1).jpg

For the sake of argument and to help illustrate a concept, please indulge me and accept that Lifeguarding and Drowning Detection Technology (DDT) are in fact two separate biological species with entirely different DNA.

Challenging start to an article right there, but please hang on in and I will elucidate!

Rescue2.jpg

Our Lifeguard species can function and survive on its own without any trouble - it has for many decades - whilst there is a constant improvement, its DNA remains unchanged and unaffected. This species lives around the edges of swimming pools and has a complex and challenging existence. It does venture into the swimming pool water itself occasionally and always without any prior warning.

Double+power.jpg

Our second species is a little known one called DDT. Only discovered a little over 20 years ago. It can live independently and quite happily in swimming pools without causing any trouble. It has one role in life and it will alarm as required autonomously without any input or assistance from other species. It can be temperamental and sometimes I do compare it to the less intelligent of my two Border Collie dogs Dennis. Dennis you see has a tendency to bark like mad without actually knowing what he is barking at!! Usually he has been set up by his brother Dexter who happened to spot the postman and knows exactly why he is barking!

So, we now have our two species!

Let us proceed

What if our two species have developed a Symbiotic Relationship a Symbiosis? 

The definition of Symbiosis is a close relationship between two species in which at least one species benefits. For the other species, the relationship may be positive, negative, or neutral. 

With careful nurturing over the last four years our two species have developed their relationship into a positive one of Mutualism which is a symbiotic relationship in which both species benefit. 

Blind shrimp and goby; one of the ocean’s most interesting partnerships

Blind shrimp and goby; one of the ocean’s most interesting partnerships

A good example of mutualism involves goby fish and shrimp. The nearly blind shrimp and the fish spend most of their time together. The shrimp maintains a burrow in the sand in which both the fish and shrimp live. When a predator comes near, the fish touches the shrimp with its tail as a warning. Then, both fish and shrimp retreat to the burrow until the predator is gone. From their relationship, the shrimp gets a warning of approaching danger. The fish gets a safe retreat and a place to lay its eggs.

You following me so far?

The blind shrimp is our Lifeguard

The fish is our Drowning Detection Technology  

Put them together and they become stronger, safer and more reliable as a partnership - this is the holistic approach of “Blended Lifeguarding”

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In March 2017, I had been looking for a word or a key phrase to describe what we had when Lifeguards and Technology worked together in harmony, but I just couldn’t quite grab the right terminology or possess creative enough thinking to ‘work it out’.

I had written a couple of articles, “I don’t want my Lifeguards to rely on technology” and “Technology & Lifeguards - Water & Oil” which expressed my thinking at the time, but I couldn’t articulate my concept without using a group of ten or more words that would communicate or describe my thinking! 

Then out of the blue, up stepped Andy Read from Places Leisure who called me and gifted me the phrase ‘Blended Lifeguarding’ 

Andy (whom I now refer to as the “Godfather of Blended Lifeguarding”) then helped me define the definition as follows:- 

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

In 2017 when I was reflecting upon this, I was reminded of a methodology that was produced in the late 90’s by the then ISRM called the “Integrated Management System” for Leisure Centres. Simple idea - involved a fair bit of work to get it set up and get running - but worked well. 

In simplistic terms, it utilised much of what we already did on site and of course knew, but it blended our knowledge and work practices and integrated everything together to produce an efficient and effective management framework.

I said at the time. “it really does not take much imagination to realise that we mustn’t separate the two resources that we can have on poolside i.e. well trained lifeguards and drowning prevention technology. There is a good marriage to be had there”

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Fast forward four years to present day and I realise that when I take my rose tinted spectacles off - we have only just crossed the chasm and are moving into the “Early Majority” phase as far as detection is concerned and I am asking myself why?

Just three days ago a comment was dropped onto another post I had written about our failure to future proof ALL of our new build swimming pools for drowning detection. It read:-

“This is something I know little about but makes sense. Clearly, the local authorities have not included anti drown cameras (I know that's not what they're called, but that's what they are) are not including them in the spec and none of the bidders know enough about the challenger sale methodology to capitalise on this.”

The penny dropped for me then. I realised that in general terms - everyone “to the right of the chasm” more than likely saw Drowning Detection Technology as a stand alone item - great to have but……..

The integration of DDT into a swimming pools DNA as part of a balanced approach has not been understood nor appreciated.

When considering whether or not to include DDT it was a very black and white choice and it was generally rejected (dare I say it by uninformed luddite decision makers within the scheme) because there are (thankfully) so few drownings in UK pools, it seems expensive, we don’t have a deep pool, our lifeguards are the best trained, we have never had a drowning etc. etc. etc. and of course - we are already over budget!!

The benefits of inclusion were not considered nor understood - put simply, in their eyes - if drownings in swimming pools are such a rarity, then there is not much benefit in including DDT as it might never happen and its only going to be an unnecessary cost!

Considering DDT in isolation instead of as a part of a management solution will end in a negative way.

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So let’s have a look at those local authorities and companies who have embraced the Blended Lifeguarding approach - why have they?

  1. Without “beating around the bush” - increasing swimmer safety and supporting your Lifeguards is written down as everyones top driver (you can’t put anything else top really). Swimmer safety heads customer service!

  2. Is ALWAYS to improve efficiency. This can be dressed up in many ways (it should be noted that efficiency does not always mean reduction but can also be about controlling numbers), but in essence it means if DDT is installed there is an opportunity for the system to pay for itself within 18months, everything after that is a saving! 

  3. DDT offers flexibility to the management team to develop their program and lifeguards in a way that ensures No.1 is still No.1 and No.2 is achievable.

  4. If we don’t install DDT we can’t do No.1, No.2 and No.3 we are stuck with a rectangular pool and the same way of managing it that has always been.

  5. Drownings are a rarity in UK public swimming pools - Immersion Events caused by a medical event have increased and are difficult for humans to detect  - computers provide the additional support Lifeguards need 

  6. Whilst we still see an “Immersion Event” as unlikely and should it NEVER happen we will still have a Blended Lifeguarding system that covers all of the above!

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Lifeguard Robots May Be Coming to A Pool Near You

In the not too distant future,  DDT will be built into every pool, like a smoke detector is in a new house.

DDT will be part of the Building Management System

There will be two distinct methods for managing safety in swimming pools - with and without DDT

Lifeguards will not want to Lifeguard unless there is DDT support

How we Lifeguard will evolve in a positive way

It will be deemed negligent NOT to include DDT in a swimming pool

When I left Local Authority Leisure in 2009 to get involved in Safer Swimming Technology, I used to ask “if you could have this for nothing - would you want it?” I never ever received a negative answer.

Here we are twelve years later - if you embrace the “Blended Lifeguarding” approach, you can as good as have it for nothing, improve your efficiencies and most importantly of all, increase swimmer safety whilst supporting your Lifeguards